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Courses

Four courses are offered. All share the same format, length and tuition.

All courses: 20 hours of instruction over 6 weeks · 12 hours live with an instructor · 8 hours of guided project work · certificate of completion · tuition $3,995 per participant.

Courses offered, 2026 to 2027
CodeCourse titleIntended forHoursTuition
OPS-20AI Operations LeadStaff moving into an operations or lead role20$3,995
SLS-20AI Sales and Customer CareStaff who handle enquiries, quotes and follow-up20$3,995
MKT-20AI Marketing and Local SearchStaff responsible for online presence20$3,995
ADM-20AI Office and Administrative SystemsOffice managers and bookkeepers20$3,995

Course summaries

OPS-20: AI Operations Lead

20 hours · 6 weeks · $3,995

Prepares a crew member or coordinator to manage day-to-day operations using AI tools for scheduling, job tracking, documentation and reporting.

Intended for
Staff moving into an operations or lead role
Learning outcome
The participant builds and runs an operations playbook, a scheduling system and a weekly reporting routine for their employer.

SLS-20: AI Sales and Customer Care

20 hours · 6 weeks · $3,995

Prepares the staff member who answers enquiries and prepares quotes to manage the full sales process with AI support.

Intended for
Staff who handle enquiries, quotes and follow-up
Learning outcome
The participant builds quote templates, follow-up procedures and a weekly lead management process for their employer.

MKT-20: AI Marketing and Local Search

20 hours · 6 weeks · $3,995

Prepares the staff member responsible for the business's online presence to manage local search, project content and social media with AI tools.

Intended for
Staff responsible for online presence
Learning outcome
The participant completes an updated Google Business Profile, three project pages and a 90-day content plan for their employer.

ADM-20: AI Office and Administrative Systems

20 hours · 6 weeks · $3,995

Prepares an office manager or bookkeeper to reduce routine administrative work using AI tools for documents, invoicing and reporting.

Intended for
Office managers and bookkeepers
Learning outcome
The participant sets up at least two automated administrative workflows and a monthly reporting template for their employer.
© 2026 Groundwork AI Training. A private training provider in British Columbia.Date modified: 2026-10-30