Courses
Four courses are offered. All share the same format, length and tuition.
All courses: 20 hours of instruction over 6 weeks · 12 hours live with an instructor · 8 hours of guided project work · certificate of completion · tuition $3,995 per participant.
| Code | Course title | Intended for | Hours | Tuition |
|---|---|---|---|---|
| OPS-20 | AI Operations Lead | Staff moving into an operations or lead role | 20 | $3,995 |
| SLS-20 | AI Sales and Customer Care | Staff who handle enquiries, quotes and follow-up | 20 | $3,995 |
| MKT-20 | AI Marketing and Local Search | Staff responsible for online presence | 20 | $3,995 |
| ADM-20 | AI Office and Administrative Systems | Office managers and bookkeepers | 20 | $3,995 |
Course summaries
OPS-20: AI Operations Lead
20 hours · 6 weeks · $3,995Prepares a crew member or coordinator to manage day-to-day operations using AI tools for scheduling, job tracking, documentation and reporting.
- Intended for
- Staff moving into an operations or lead role
- Learning outcome
- The participant builds and runs an operations playbook, a scheduling system and a weekly reporting routine for their employer.
SLS-20: AI Sales and Customer Care
20 hours · 6 weeks · $3,995Prepares the staff member who answers enquiries and prepares quotes to manage the full sales process with AI support.
- Intended for
- Staff who handle enquiries, quotes and follow-up
- Learning outcome
- The participant builds quote templates, follow-up procedures and a weekly lead management process for their employer.
MKT-20: AI Marketing and Local Search
20 hours · 6 weeks · $3,995Prepares the staff member responsible for the business's online presence to manage local search, project content and social media with AI tools.
- Intended for
- Staff responsible for online presence
- Learning outcome
- The participant completes an updated Google Business Profile, three project pages and a 90-day content plan for their employer.
ADM-20: AI Office and Administrative Systems
20 hours · 6 weeks · $3,995Prepares an office manager or bookkeeper to reduce routine administrative work using AI tools for documents, invoicing and reporting.
- Intended for
- Office managers and bookkeepers
- Learning outcome
- The participant sets up at least two automated administrative workflows and a monthly reporting template for their employer.