OPS-20: AI Operations Lead
Prepares a crew member or coordinator to manage day-to-day operations using AI tools for scheduling, job tracking, documentation and reporting.
| Course code | OPS-20 |
|---|---|
| Intended for | Staff moving into an operations or lead role |
| Related roles | Operations lead, operations coordinator, crew lead, assistant manager |
| Total hours | 20 (12 live instruction, 8 guided project work) |
| Duration | 6 weeks |
| Delivery | Live online, Pacific time, with a British Columbia-based instructor |
| Prerequisites | None. Participants need a computer and internet access. |
| Completion | Certificate of completion and attendance record |
| Tuition | $3,995 per participant |
Learning outcome
The participant builds and runs an operations playbook, a scheduling system and a weekly reporting routine for their employer.
Course outline
| Module | Delivery | Hours |
|---|---|---|
| 1. Mapping the workflow from job intake to invoice | Live instruction | 2 |
| 2. Scheduling and crew dispatch with AI assistants | Live instruction | 2 |
| 3. Job intake, site notes and photo records | Live instruction | 2 |
| 4. Writing procedures and checklists with AI | Live instruction | 2 |
| 5. Tracking jobs, materials and weekly reports | Live instruction | 2 |
| 6. Privacy, accuracy and reviewing AI output | Live instruction | 2 |
| Project: Employer operations playbook | Guided project work | 8 |
| Total | 20 | |
Assessment and completion
Participants complete a written checkpoint after each module and a final project applied to their own workplace. A certificate of completion is issued once all 20 hours are completed and the final project is reviewed by the instructor.
Funding
Employers in British Columbia may apply to the B.C. Employer Training Grant for reimbursement of up to 80% of eligible training costs. See Funding for employers.
Please note: Groundwork AI Training is a private training provider and is not affiliated with WorkBC or the Government of British Columbia. Funding decisions are made by WorkBC, and approval is not guaranteed. The employer must apply on its own behalf, before training begins.